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IT Support

We provide an in-depth IT Support Assessment, in which we will visit your site location and collect all the relevent information we need to provide an Amazing Remote IT Support Service

We have the right Pricing for you!

There are many factors to consider when pricing a Company or Idividual an outsourced IT Support service. Our process with involve an intial onsite meeting, so we can align the very best support service that matches your objectives and needs. We have 4 main IT support packages that you can choose to suit your business requirements. We understand how much stress IT problems can cause, which is why we have one of the fastest response times of any UK IT Support Provider.

Starter

£25 per user per week
    • IT Help Desk (08:00 - 18:00)
    • 24/7 Monitoring + Alerting
    • IT Security Management
    • Remote Support (Business Hours)
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Essentials

£35 per user per week
    • IT Help Desk (08:00 - 18:00)
    • 24/7 Monitoring + Alerting
    • IT Security Management
    • Remote Support (Business Hours)
    • Backup Monitoring
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Professional

£55 per user per week
    • IT Help Desk (08:00 - 18:00)
    • 24/7 Monitoring + Alerting
    • IT Security Management
    • Remote Support (Business Hours)
    • Backup Monitoring
    • Workstation & Server Maintenance
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Advanced

£75 per user per week
    • IT Help Desk (08:00 - 18:00)
    • 24/7 Monitoring + Alerting
    • IT Security Management
    • Remote Support (24/7)
    • Backup Monitoring
    • Workstation & Server Maintenance
    • Weekend Support (Business Hours)

Frequently Asked Questions?

What determines the level of support needed for my business, and how do I choose the right plan?
The level of support required depends on factors such as the size of your business, the complexity of your IT infrastructure, and the criticality of your systems. When choosing a plan, consider the number of users, the types of applications you use, and your reliance on IT for daily operations. A consultation with our IT experts can help determine the most suitable plan based on your unique needs.
Are there additional costs beyond the monthly subscription for IT support plans?
While our IT support plans are designed to be comprehensive, additional costs may apply for specialized services, hardware upgrades, or specific software licenses. It's important to communicate your specific requirements upfront so that we can provide a transparent overview of any potential additional costs. We aim to ensure that there are no hidden fees, and our clients have a clear understanding of the services covered.
What is the response time for critical issues, and how does the support process work in case of emergencies?
Response times vary based on the level of support chosen. For critical issues, our advanced support plans offer priority response times, often within a few hours or less. Our support process involves a dedicated helpdesk, ticketing system, and proactive monitoring to identify and address potential issues before they become major problems. In emergency situations, our team is ready to swiftly assess and resolve issues to minimize downtime and impact on your business operations.

Webite Design & Development

Our vision goes beyond creating websites; we aim to craft interactive and user-centric platforms that not only meet but exceed the evolving expectations of today's digital landscape.

We have the right Pricing for you!

Finding the right pricing for your web development needs is about aligning your budget with the goals and features essential to your online presence. At Complete IT Solutions, we believe in transparent and tailored pricing. Whether you're opting for a basic 5-page site, venturing into e-commerce, or aiming for a highly customized solution, our pricing models are designed to accommodate various budgets without compromising quality. We work closely with our clients to understand their unique requirements, ensuring they receive a cost-effective solution that meets their specific needs. With a commitment to delivering value and excellence, our pricing reflects the dedication to providing you with a robust, functional, and visually appealing web presence.

Basic 5-Page Website

£500 to £1,500
    • Responsive Design and Functionality
    • Inclusions: Home, About Us, Services/Products, Contact + one additional page
    • 1 Years Website Hosting Included
    • Remote Support (Business Hours)
    • Backup Monitoring
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E-commerce Website

£1,500 to £5,000
    • Responsive Design and Functionality
    • Inclusions: Product pages, shopping cart, payment gateway integration, user accounts + a secure checkout process
    • 1 Years Website Hosting Included
    • Remote Support (Business Hours)
    • Backup Monitoring
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Custom Built Website

£5,000 £15,000
    • Responsive Design and Functionality
    • Inclusions: Tailored to specific business needs, advanced features, custom design and functionalities + This range can cover more complex websites with unique requirements.
    • 1 Years Website Hosting Included
    • Remote Support (Business Hours)
    • Backup Monitoring
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Highly Customized Solution

£15,000 and above
    • Responsive Design and Functionality
    • Inclusions: Large-scale projects with extensive customization, intricate functionalities + ongoing support
    • 1 Years Website Hosting Included
    • Remote Support (Business Hours)
    • Backup Monitoring
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Frequently Asked Questions?

What factors can influence the cost of a custom web development project beyond the basic features mentioned in the plans?
The cost of a custom web development project can vary based on factors such as the complexity of design, the need for unique features, integration with third-party systems, the level of security required, and ongoing maintenance. Additionally, the use of advanced technologies or specific frameworks may contribute to an increase in costs.
Are there any ongoing expenses I should consider apart from the initial development cost?
Yes, ongoing expenses can include web hosting, domain registration or renewal fees, and maintenance costs. E-commerce sites may also incur transaction fees associated with payment gateways. It's important to factor in these ongoing expenses when budgeting for your website to ensure its continued functionality and security.
How long does it typically take to complete a web development project, and are there any factors that can affect the timeline?
The timeline for a web development project can vary based on its complexity and requirements. A basic 5-page website might take a few weeks, while e-commerce or custom builds could take several months. Factors influencing the timeline include the clarity of project requirements, responsiveness in communication, availability of content and resources, and any unforeseen challenges that may arise during development. Clear communication and collaboration between the client and the development team can help ensure a smoother and more efficient process.

Website Hosting

Our range of hosting plans prioritizes reliability, security, and performance, ensuring that your website not only stays online but thrives. Whether you're a small business, an aspiring blogger, or a large enterprise, our hosting services offer scalable options, robust security features, and dedicated support

We have the right Pricing for you!

Choosing the right hosting solution is paramount for a seamless online presence. At Complete IT Solutions, we offer competitive and scalable website hosting plans designed to meet the diverse needs of businesses and individuals. Our pricing models prioritize reliability, speed, and security, ensuring your website remains accessible and performs optimally. From basic hosting for personal websites to robust solutions for e-commerce and high-traffic platforms, we provide a range of options to accommodate various requirements without compromising on quality.

Basic Hosting

£5 to £10 per month
    • Domain Name Registration
    • Features: Suitable for small websites and personal blogs, with essential resources, basic security, and reliable uptime
    • 1 mySQL Database
    • Remote Support (Business Hours)
    • Uptime Monitoring
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Standard Hosting

£10 to £15 per month
    • Domain Name Registration
    • Features: Ideal for small to medium-sized businesses, offering increased resources, enhanced security features, and improved performance.
    • 1 mySQL Database
    • Remote Support (Business Hours)
    • Uptime Monitoring
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E-commerce Hosting

£15 to £30 per month
    • Domain Name Registration
    • Features: Tailored for online stores, includes advanced e-commerce features, SSL certification, and robust security measures to ensure a secure shopping experience.
    • 1 mySQL Database
    • Remote Support (Business Hours)
    • Uptime Monitoring
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Enterprise Hosting

£30 and above per month
    • Domain Name Registration
    • Features: Customizable and scalable solutions for large enterprises, with dedicated resources, advanced security protocols, and priority support
    • 1 mySQL Database
    • Remote Support (Business Hours)
    • Uptime Monitoring
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Frequently Asked Questions?

What factors should I consider when choosing a hosting plan for my website?
Consider the size and nature of your website, expected traffic, and the features your website requires. Basic plans are suitable for smaller sites, while e-commerce and enterprise plans offer more resources and security for larger and complex websites.
Are there any additional costs associated with hosting plans?
Our hosting plans are designed to be transparent, with no hidden fees. However, additional costs may apply for domain registration, SSL certificates, or specific add-on services. We provide a clear breakdown of all associated costs during the signup process.
How does your hosting service ensure the security and performance of my website?
We implement robust security measures, including SSL certificates, firewalls, and regular backups, to safeguard your website's data. Our hosting infrastructure is optimized for speed, and we monitor server performance to ensure optimal website loading times. Additionally, our support team is available to address any security or performance concerns promptly.

Email Hosting

Choose the plan that aligns perfectly with your communication requirements, and enjoy seamless email connectivity with enhanced features and dedicated support.

We have the right Pricing for you!

Elevate your communication experience with our comprehensive email hosting plans at Complete IT Solutions. Tailored to suit diverse needs, our plans provide secure and reliable email solutions for individuals and businesses alike. From basic POP3 and IMAP options for efficient personal use to shared and dedicated Exchange services catering to collaborative and enterprise environments, our pricing models are designed to offer flexibility, security, and top-notch performance.

POP3 Email Hosting:

£2 to £8 per month
    • Domain Name Registration
    • Features: Basic email hosting with POP3 access, suitable for individual users with straightforward email needs.
    • Remote Support (Business Hours)
    • Uptime Monitoring
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IMAP Email Hosting

£4 to £12 per month
    • Domain Name Registration
    • Features: Enhanced email hosting with IMAP support for synchronized access across multiple devices, ideal for personal and small business use.
    • Remote Support (Business Hours)
    • Uptime Monitoring
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Exchange Email Hosting

£10 to £14 per month
    • Domain Name Registration
    • Features: Collaborative email hosting with shared Exchange services, allowing multiple users to access shared calendars, contacts, and tasks.
    • Remote Support (Business Hours)
    • Uptime Monitoring
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Office 365 Email Hosting

£15 and above per month
    • Domain Name Registration
    • Features: Enterprise-grade email hosting with dedicated Exchange services, providing advanced security, collaboration features, and scalability for large organizations.
    • Remote Support (Business Hours)
    • Uptime Monitoring
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Frequently Asked Questions?

What's the difference between POP3 and IMAP, and how do I choose the right option for my needs?
POP3 downloads emails to a single device, while IMAP syncs emails across multiple devices. Choose POP3 for simplicity and offline access, or IMAP for a more synchronized experience across devices.
Can I upgrade or downgrade my email hosting plan as my needs change?
Yes, our email hosting plans are flexible, allowing you to upgrade or downgrade based on your evolving requirements. Contact our support team for assistance with plan adjustments.
How does Exchange hosting benefit my business, and is it suitable for smaller enterprises?
Exchange hosting offers advanced collaboration features, enhanced security, and scalability. While it's ideal for larger enterprises, smaller businesses seeking robust collaboration can also benefit from its advanced capabilities.
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